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What New Products are arriving in the future?
The best way to get up to date product information is our website newsletter which emails you when we place a new product on our website. Visit our website often, it is updated daily with sales, price changes and new Items.
How do I know if I am complying with my Local and State laws?
You must know that your purchase will not violate any of your local or state laws. Asking the right people the right questions and research is the best answer. Contact your State Attorney General's office, check their website, get in touch with your local Department of Law Enforcement, etc.

How do I know what my shipping charges will be?
Shipping charges are figured by total weight of the order and final destination zip code. You will be charged shipping for all items ordered from Art-Craft Arms unless otherwise specifically mentioned on that individual product.

When will my order ship, and can I receive a UPS tracking number?
Your order will typically ship the day after you place the order unless otherwise stated. You will be notified of any shipping delays. Tracking numbers are available the day after your order ships. We recommend including your email address with your order, and you will be notified with the tracking number and estimated delivery date by email, when your order ships.

Returns
Returns are very costly to us. We make every effort to insure your order is shipped accurately and the product meets the standards of our advertising. If a return must be made, please note the following policy:

  • No Returns accepted after 30 days of the invoice date.
  • A Return Authorization number must be obtained before making any return.
  • Return Shipping Charges are the customers responsibility. If the wrong product was shipped by our error, a UPS call tag will be issued to return the item(s).
  • Upon receipt of the returned product(s), we reserve the right to evaluate the return to determine if a refund or exchange will be made.
  • REFUNDS: Refunds will be made in the same manner in which payment was made. (I.e. credit card purchases will be returned in the form of a credit to the original card account.) Credit Card refunds are subject to a 3% return fee. NOTE: If we deem a return was made without reasonable cause, where in our judgment the product meets advertised condition, the refund will be subject to a 15% Restocking fee.
  • EXCHANGES: When returning merchandise to be exchanged, please include estimated shipping charges to ship your replacement order.
    *If you have questions regarding our terms or policies, please contact us.

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